Our Policies
TERMS & CONDITIONS
By completing your purchase, you accept and agree to the terms and conditions outlined below and authorize us to charge the amounts indicated in the registration field to the credit card you have provided.
Cancellation Policy:
Refunds are allowed before the start of the third class and will be prorated. No refunds will be considered after this period. The effective date of the withdrawal is the date the withdrawal notice is received by Beaches Sandbox Administration, regardless of the date the participant stopped attending the class. The Program Withdrawal Form can be sent by email to: info@beachessandbox.com, mailed or delivered in person to: Reception, Attn: Administration, Beaches Sandbox 2181 Queen Street East, Toronto, ON. M4E 1E5
An administrative fee of $25 will be deducted per person, per program for all refunds.
No refunds are given for classes or program that you miss.
As a result of new standards for credit card security, some refunds may not be processed automatically. In these situations, the primary account holder will receive instructions to complete the refund process.
Non-attendance Policy:
Programs offered by Beaches Sandbox often have waiting lists. If you do not attend, please allow someone else the opportunity and contact 416-928-0755 to withdraw.
Make-up Classes:
Beaches Sandbox is not responsible for providing make-up classes for classes missed for personal reasons. Cancellations: Beaches Sandbox reserves the right to cancel any class or program due to unforeseen circumstances. We will do our best to give you as much notice as possible and arrangements will be made for a make-up class.
In the event of a COVID-19 emergency lockdown, where online classes are not available, prorated refunds will be given.
Cancellation Policy - Private Events:
We will credit or transfer your booking (based on availability), if cancelled 14 days prior to the event. Anytime after 14 days, refunds or transfers will not be extended. To cancel or postpone, please email admin@beachessandbox.com at least 14 days before the booking date. A $25 administration fee will be applied for cancellations.
In the event of a COVID-19 emergency lockdown, refunds or credit will be given. Credit can be used to secure a future date.
Artwork Status:
Our policy is to hold completed artwork for 1 week. Please pick up the completed artwork within this time frame. We do our best to hold on to each masterpiece as long as possible, however our space is limited. Artwork can be picked up at Beaches Sandbox: Monday – Friday 4:00 pm- 6:30 pm or Saturdays 10:00 am – 4:00 pm.
Health and Safety:
If either you or your child have any food allergies, you agree to call and discuss this with us prior to attending any classes or camps.
Covid Protocol:
All our staff and volunteers are fully vaccinated.
Students, staff and volunteers are checked-in upon entrance with screening questions / previously emailed Attestation Forms and temperature reads.
Masks are to be always worn in the centre, other than when eating and drinking
We maximize physical distancing.
Reminders will be regularly provided for the students regarding sanitization, social distancing, wearing masks, etc.
Our building offers a high-grade ventilation system, installed with our full restoration and renovation in 2021.
Surfaces and objects are regularly sanitized to prevent the risk of transmission.
In the case where there is a potential or suspected case of COVID-19, we will follow up with those that may have been exposed according to Toronto Public Health guidelines.
If an instructor or staff member observes signs of illness in a child, parents will be contacted immediately to pick up.
If an instructor is feeling ill, we will cancel the class with as much notice as possible and a credit or make up class will be applied.
Release and Acknowledgment of Risk
As a condition of and in consideration of Beaches Sandbox allowing you to participate in one of its cooking classes, you agree as follows: I fully understand and acknowledge that: (a) cooking classes have inherent risks, dangers and hazards and these exist in my participation in the classes; (b) my participation or the participation of my child/ward in the classes may result in injury, illness or harm to me, my child/ward or others; (c) these risks and dangers may be caused by the negligence of the operators, owners, employees, officers, representatives or agents of Beaches Sandbox the negligence of the other participants, the negligence of others, accidents, breaches of contract, the forces of nature or other causes; and (d) by participating in the classes, I assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence, acts or omissions or other conduct of the owners, agents, officers, representatives or employees of Beaches Sandbox, or by any other person.
On behalf of myself, my personal representatives and my heirs, I hereby voluntarily release, waive, discharge, hold harmless, and agree to defend and indemnify Beaches Sandbox, its affiliates and each of their respective agents, shareholders, officers, directors representatives and employees (collectively the “Indemnitees”) from any and all claims, actions or losses for bodily injury, property damage, wrongful death, harm, illness, loss of Services or otherwise which may arise out of my participation or the participation of my child/ward in the classes. I further agree to indemnify and hold the Indemnitees harmless in respect of any claims arising in connection with the classes made by: a) third parties, which arise from the misconduct of the participants or Indemnitees; b) my family members, or dependents of heirs, c) third parties or friends, and each of their family member or dependents of heirs which I, or my estate, have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from Beaches Sandbox; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of the Indemnitees.
Responsibility
You agree that Beaches Sandbox is not responsible for any expense or liability resulting from cancellation or interruptions of the classes, labor disputes, war, acts of terrorism, government restraints, weather conditions, sickness, and pilferage or any other cause or reason beyond its control. Beaches Sandbox reserves the right to cancel any class if circumstances so demand. In the event a class is cancelled, Beaches Sandbox will attempt to reschedule such class.
Law and Forum for Disputes
You agree that any claim or dispute you may have against Beaches Sandbox must be resolved by a court located in Ontario, Canada. You agree to submit to the personal jurisdiction of the courts located Toronto Ontario, Canada, the purpose of litigating all such claims or disputes. This Contract shall be governed in all respects by the laws of Ontario, Canada.
No Waiver
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
Liability
Notwithstanding anything to the contrary, you agree that Beaches Sandbox entire liability to you, regardless of whether your claim is based in negligence, contract or tort, will be limited to the fees you paid for the class and Beaches Sandbox will not be liable for any, reliance, special, indirect, incidental, exemplary, punitive or consequential damages of any kind including but not limited to, lost profits, lost revenues, lost savings, lost business opportunity, lost data, business interruption, or unmet expectations (whether foreseeable or not), arising out of or in connection with this Contract.
PRIVACY &
DATA
Last updated January 2022
Beaches Sandbox respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.beachessandbox.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
PERSONAL DATA
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Beaches Sandbox site, such as online chat and message boards and subscription to newsletters and promotional emails. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
DERIVATIVE DATA
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
FINANCIAL DATA
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Square and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
DATA FROM SOCIAL NETWORKS
User information from social networking sites, such as Facebook, Google+, Instagram, LinkedIn, Twitter and TikTok, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
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Administer sweepstakes, promotions, and contests.
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Assist law enforcement and respond to subpoena.
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Compile anonymous statistical data and analysis for use internally or with third parties.
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Create and manage your account.
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Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
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Email you regarding your account or order.
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Enable user-to-user communications.
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Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
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Generate a personal profile about you to make future visits to the Site more personalized.
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Increase the efficiency and operation of the Site.
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Monitor and analyze usage and trends to improve your experience with the Site.
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Notify you of updates to the Site.
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Offer new products, services, and/or recommendations to you.
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Perform other business activities as needed.
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Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
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Process payments and refunds.
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Request feedback and contact you about your use of the Site.
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Resolve disputes and troubleshoot problems.
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Respond to product and customer service requests.
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Send you a newsletter.
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Solicit support for the Site.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
BY LAW OR TO PROTECT RIGHTS
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
THIRD PARTY SERVICE PROVIDERS
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
MARKETING COMMUNICATIONS
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
INTERACTIONS WITH OTHER USERS
If you interact with other users of the Site [and our mobile application], those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
ONLINE POSTINGS
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
THIRD-PARTY ADVERTISERS
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
AFFILIATES
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
BUSIESS PARTNERS
We may share your information with our business partners to offer you certain products, services or promotions.
OTHER THIRD PARTIES
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.
IINTERNET-BASED ADVERTISING
Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
OPTIONS REGARDING YOUR INFORMATION
Account Information
You may at any time review or change the information in your account or terminate your account by:
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Logging into your account settings and updating your account
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Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
EMAILS AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
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Noting your preferences at the time you register your account with the Site.
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Logging into your account settings and updating your preferences.
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Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.